With thousands of satisfied customers across Australia and around the globe, we are regularly getting feedback from happy clients who want to share their stories with us and their friends. Read testimonials that come from multiple industries including Mining and Commercial, Industrial and Residential.



Clifton Co-OP Hospital Ltd

Clifton Qld 4361

Subject: Ecosoft Water Conditioners installed 26 February 2008


Thank you for coming to Clifton Hospital Complex to look at our Ecosoft requirements.

Clifton Co-op Hospital Ltd laundress said the elements were being replaced in the washing machines at least once or twice each year and elements were only lasting 3 6 months in the hot water system. The last time the elements were replaced in the washing machines was April and May 2008 and the last new element put into the hot water system was 26 June 2008. The Ecosoft Water Conditioner was installed on 26 February 2008. Each time elements were changed in the washing machines the cost was approximately $1000 for the parts only.

The washing drum inside the machines used to be white with calcium and the glass doors would also be caked in calcium residue. Once our Ecosoft Water Conditioner was installed we were able to remove calcium with a de-scale solution and the build up has not returned in over 4 years.

Kind Regards,

Judy Rickert


This Evaporative Cooler was installed in a Tom Price workshop in February 2010.

These images were taken in October 2013. No cleaning or replacement of the pads has been required in that time despite a Total Hardness count in Tom Price of +300ppm. The Cooler is fitted with an Ecosoft ‘ECO18’ Water Conditioner.



The Club has very hard water with large amounts of Calcium in the water; we put into the system the Ecosoft Water Conditioner, ‘ECO34’ to see if it would help us with our Scotsman Ice Machine. The Ice Tray was clogging up with Calcium and not allowing the ice to fall out of the tray and therefore tripping the machine, this machine should produce 150kg of ice per 24 hours but was only doing 15 to 20kg due to this problem.

When we put the ECO34 into the line, which was very easy to install, it took about six weeks for the Calcium in the system to change, it no longer stuck to the tray, it had a slimy texture and did not have the same characteristics as it did when we did not have the Ecosoft Water Conditioner product in.

We have now had the unit in for more than nine months the refrigeration mechanic who services the machine has not had to clean the machine for more than five months. The ice machine now producers 150kg of ice per 24 hours. I believe that the Ecosoft Water Conditioner does the job and I would recommend it for anyone who has hard water issues.

Yours Sincerely,

Nedias Jofana

House Manager


Here at Portable Cooling Solutions Australia, we import “Port-A-Cool” Evaporative Upright Coolers from the USA for Sales and Hire. Water quality throughout Australia can be problematic. We suffer from highly mineralized and very hard water. Resulting scale among other issues will reduce the life of anything our water runs through.

As water is the key to cooling via our Units, water quality matters. Poor water quality and scale build up reduces the life of the pump, motor, pads and indeed the whole Unit itself! We’ve attempted over the years to find some sort of a solution. We found the maintenance free, Ecosoft Water Conditioner, through Mike at Ecosoft Water.

Mike has shown us how the Ecosoft system works and over the last six years we’ve installed this device into a lot of our products. Throughout the years that we’ve used the Ecosoft devices in our units, we have had great success. Replacement of internal components is no longer a common need with the Ecosoft device eliminating minerals and scale. We’ve supplied a lot of these devices specifically to the mining industry where a lot of ground water is used. All our clients have noticed a huge improvement in longevity of the pads, pumps and motors. Cleaning and maintenance of the units is also made quite simple as the minerals aren’t calcified to the point they would have to be scraped as they have in the past. Additionally, any scale that was present at the time of fitting the Ecosoft device is now nonexistent.

We also use the Ecosoft devices in our Hire Units. This action has effectively added years of service to the Units and to all the internal components that we would have been changing over regularly, without this device installed.

The Ecosoft Device is very simple to install and requires no further action. We find all our customers are as impressed as we are with the way the Turbo Flow works. It truly does what it says it does!!

We would very highly recommend the Ecosoft to anybody who has issues with quality of water.

Whether hard or soft water, mineralised water, or where evaporation causes residual mineralization deposits to occur, the Ecosoft Device is the answer.

From a business point of view it’s been a great and true solution to an everyday problem. Thank you Mike!

Faizal Gordon

Director – Portable Cooling Solutions

for full testimonial and graphics click here > Portable Cooling


Dear Ecosoft,

Re: Ecosoft Water Conditioner

Dear Mike,

Thanks for providing us with the Ecosoft Water Conditioner units. As you know, we have a bore feeding into quite a large tank which we then pump to the house with an inline pressure pump. We were plagued with lime scale from the minute we installed the bore. There was notable build up in all taps, shower heads blocking within a month and the white scale covering everything else. The evaporative air conditioner we had installed would block in less than 10 days, with the water squirting out the side, not just running down the pads. We had to use industrial strength de-scaler in the air conditioner and had been told we should never have installed this type of air conditioner. Since installing an Ecosoft Water Conditioner on the pressure pump and one on the air conditioner we have had fantastic results. In over 2 months, the air conditioner that would only run for 10 days hasn’t missed a beat. We got up onto the roof to check the pads and they are cleaner than after we had used the de-scaler. We have also noticed less white build up in the laundry sink, bath and shower and glasses in the dishwasher come out without white marks on them.

Thanks Anne and Glen,


Perth, Western Australia



Just to let you know that we received the unit, thank you very much. My husband installed it late last night and was very impressed with how his skin felt after the first shower. He defiantly felt a difference. I look forward to using it from tonight. Many thanks and I will keep you updated.

Warm regards,

Lee Goddard

Lee Goddard 1 September 2013 10:05 AM

Hello again,

I just wanted to give you a bit of feedback on our experience with the Showersoft unit so far. We have installed the unit and have definitely noticed that our water feels better. My skin feels softer after a shower and my eczema calmer. The itchiness I used to experience after every shower has definitely improved so we are very impressed and will continue to monitor

Thank you.


Lee Goddard 15 September 2013 2:04 PM


Please find attached 2 photos of my arm, one taken before we installed the water softener and one today. They’re not the greatest photos but I think one can see a lot less irritation on the second pic. I am such a fan of this product. For the first time since we moved to Adelaide I am enjoying my shower and not getting out and itching immediately after. The water definitely feels different and better and not itching has helped my skin so much. Obviously there is no cure for eczema but this Shower Unit has definitely helped me. No changes to the shower routine, I always shower before going to bed and before installing the unit got into bed itchy every night and I haven’t had that since. I do try to keep the water as tepid as possible as well cos very hot water is not good for eczema. If you send me a few of your brochures I’d be happy to ask my dermatologist to hand them to patients who may benefit. I’m seeing my dermatologist end September. Thank you so much

Warm regards,

Lee Goddard

for full testimonial and graphics click here > Ezcema


To: Ecosoft Water

Peter McDonald

cl- HI-Rio Tinto

Paraburboo WA


Attention: Mike Murphy 14th May 2003

Dear Mike,

We have installed the Ecosoft Water Conditioner Anti Scale system to our house and have seen remarkable improvements to the water quality since installation.

In general, I can provide you with the following feedback on the Ecosoft Water Conditioner system:

The changes Ecosoft Water Conditioner has made to the quality of the water in our home were immediate and extremely beneficial. We can now get a better soap lather when washing, no more dry felling, no smell and best of all, no more skin irritations (this was within a week of fitting the Ecosoft).

Additional benefits are, no build up of calcium in the swimming pool, however the chlorine cell still gets a build up, no residual calcium marks left after washing the car and those that were there have gone as well.

The only down side is that the water still tastes like Paraburdoo water. I guess

Ecosoft can’t change everything.


Thanks again,

Peter McDonald


Ecosoft Water 2nd Nov 2012

10/5 Hasler Road

Osborne Park

Attn: Mike Murphy

Re: ShowerSoft


Hi Mike,

Just a quick note to say thanks for the ‘Shower Soft’ Turbu-Flow unit you recently fitted to our home. For me it is all about my hair. After a lifetime of frizzy hair and trying hundreds of different hair products, the ShowerSoft unit gives me smooth, frizz free hair every time!

If only I’d had ShowerSoft on our shower head years ago.

Thanks again.


Karrinyup, Western Australia.


for full testimonial and graphics click here > Barminco

To whom it may concern,

A couple of years ago we purchased an Atlas Copco L2C30 Underground development jumbo. This rig was running higher water flow & pressures that we do on any of our other rigs. We started having a lot of dramas with our flushing head seal only lasting two shifts also a lot of pitting around our shanks this was just the start of our problems. After a few months of use we started failing a lot of water fittings, up to two a shift.

On close inspection of the fitting it was hollowed out. The quality of the water we were using was basically recycled water out the stope. Not ideal but better that some sites. After hitting the last resort we ended up fitting a 21/2” Ecosoft Water Conditioner unit to the water inlet, we honestly did not think it was going to work. After about 3-4 weeks, after coming back from break, was when I noticed the difference, we had stopped doing water fittings & flushing head seals were lasting up to 7 days. After this we recommended them to another site which fitted one to their rig due to the harsh water conditions.

About 2 months ago we removed it, 1-2 weeks later we started corroding out fittings & have since refitted it. For our application it worked well I would not have believe it would work until we tested it. I have since recommended it to other people & companies.


Trevor Williamson l Maintenance Training Specialist

Barminco Limited


for full testimonial and graphics click here > Boliden







In 2006 we changed our development face jumbo technology from sandviktamrock to Atlas Copco. We still use a Tamrock AXERA 7 in a different part of the mine, but most of the development drifting is now done with an Atlas Copco rocket boomers M2C .The change to Atlas Copco was made by the then MD Bert ove Johansson who had worked with Atlas Copco equipment at previous mines which he managed. The M2C rocket boomers incorporate the latest rig control systems and tunnel management systems.

The rock drill on the atlas copco differed somewhat from the tamrock drifters.

At the start we had difficulty keeping water box seals intact. The failure of water box seals could result in water contamination of the oil in the rock drill. This could lead to increased down time spent cleaning the oil. Contributory to this was the moderate alkalinity and particulate level in the service water. An atlas copco service engineer on site mentioned to us that he was aware of a product to help with “hard water conditions”. We contacted Eco Soft Water and they supplied us with an Ecosoft Water Conditioner unit. We at Boliden Tara Mines decided to trial an Ecosoft Water Conditioner before fitting out the whole boomer fleet.

The unit was very easy to fit and is small and robust. The unit is maintainance free. The first results were good. We had previously achieved one to two shifts of drilling before changing water box seals. Now with improvements from atlas copco and the use of the Ecosoft Water Conditioner we can expect to run a full week without a water box change. This suits our weekly planned maintenance of the rocket boomers.

In summary, we have reduced our down time due to water box seal wear and this has had a major impact on running costs. We are currently working with Eco Soft Water to improve the filtration of the service water. It is also worth noting that the Ecosoft Water Conditioner will increase the life of other components such as water coolers and the condition of water hoses on the drill rig.


Yours sincerely,



Thanks Mike

We fit it to all new machines

Jumbos – DD421

Solos – DL421 & DL431

Plan to fit to Axera D07 240C and Axera 7 -260C.

Also the Solo 7-15F we run at Telfer.

The water system hasn’t changed all that much between the models so it is only a matter of finding a good location to mount the ecosoft conditioner. We have proven success with the ecosoft units, a new rig on site has prolonged hydraulic cooler life compared to existing rigs, the coolers were lasting approx 4 months, whilst the new rig has been onsite for longer than 6 months with no over heating issues.



Noah Wilkinson, Drill Master – Technical

Byrnecut Australia Pty Ltd


for full testimonial and graphics click here > Rio Tinto Trial Results

In February 2014 the Mobile Equipment Maintenance

(MEM) department at Rio Tinto (Hope Downs) instigated

a trial of an Ecosoft Water Conditioner on one of their

Caterpillar MD6240 drill rigs.


The aim of the trial was to ascertain the effectiveness of the Ecosoft Water Conditioner in

protecting the flushing water system and associated equipment from the build up lime-scale

caused by the use of ground (hard) water in the system.


Problems associated with the build up of

scale included:

  • Reduced system pressure and flow
  • Premature system failure
  • Increased maintenance
  • Over heating


Figure 1 shows the build up of lime scale in one of the holding tanks that feed the flushing water

system. It can be seen that the walls of the tanks are almost completely encrusted with scale. The

floor of the tanks also show significant scale build up with approximately 50% coverage.

Figure 1: 50% coverage, Day 1 of trial

Prior to installing the Ecosoft Water Conditioner the existing scale was removed with the use of

chemicals along with manual scrapping, chiselling etc.


After 8 weeks the MD6240 taken off line for routine maintenance and inspection of

the water system. The following observations were made:

  • Pre-existing scale in the tanks reduced by ~50% – Figure 2 & 3
  • Remaining scale was becoming softer and easier to remove
  • Suction line: “No visible build off scale inside the line” – Figure 4
  • Y-Strainer: “Clean, no scale deposits”, residue “was very easy to scratch off” – Figure 5
  • No new scale build up


In Figure 8 the bottom of the tank is now clearly

visible showing the degree to which the preexisting

scale has been dissolved by the Ecosoft

Water Conditioner.

No new scale build up was found.

The RioTinto, Mobile Equipment Maintenance Planner who oversaw the trial is extremely pleased with

the results and has ordered a further 8 x ECO335 Ecosoft Water Conditioners to be fitted to the

remainder of the drill fleet at Hope Downs.


if you have any more questions, we’d be happy to provide the answers – so please contact us 

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